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Social and Community Service Manager resume skills and keywords

In 35 Social and Community Service Manager job postings from 30 employers analysed on October 23, 2026, the most requested skills are Leadership (83 %), Communication (71 %), Collaboration (43 %), Mentoring (34 %) and Accountability (34 %). Of the top 40 skills, 24 are hard skills, tools or certifications and 16 are soft skills.

Download the full list as a CSV or check your own resume against a posting with the free keyword scanner.

Top 40 skills in Social and Community Service Manager job postings

Skills requested in 35 Social and Community Service Manager job postings, by share of postings
SkillShare of postingsType
Leadership83 %Soft skill
Communication71 %Soft skill
Collaboration43 %Soft skill
Mentoring34 %Soft skill
Accountability34 %Soft skill
Program management34 %Hard skill
Project Management29 %Hard skill
Coaching26 %Soft skill
Problem Solving26 %Soft skill
Continuous improvement20 %Hard skill
PMP20 %Certification
Agile20 %Hard skill
Change management17 %Hard skill
Creativity17 %Soft skill
Interpersonal skills17 %Soft skill
Operational Excellence17 %Tool
Business development14 %Hard skill
Security clearance14 %Certification
Case management14 %Hard skill
Prioritization14 %Soft skill
Curriculum14 %Hard skill
Quality assurance14 %Hard skill
Team Leadership14 %Soft skill
Decision making14 %Soft skill
Emotional intelligence11 %Soft skill
Program Development11 %Hard skill
Logistics11 %Hard skill
Stakeholder management11 %Soft skill
Quality Improvement11 %Hard skill
Resource Allocation11 %Hard skill
Talent acquisition11 %Hard skill
ERP9 %Tool
Negotiation9 %Soft skill
Continuous learning9 %Hard skill
Training and Development9 %Hard skill
Compassion9 %Soft skill
Performance management9 %Hard skill
Counseling9 %Hard skill
Client Engagement9 %Hard skill
CRM9 %Hard skill

Hard skills vs soft skills vs tools and certifications

Hard skills (20)

Soft skills (16)

Tools and software (2)

Certifications and licenses (2)

Keyword phrases recruiters use

Multi-word phrases that recur across these social and community service manager postings, with the share of postings that use each one.

executive leadership 17 %project delivery 14 %innovative solutions 14 %pmp certification 14 %complex multi 14 %operating model 14 %reach out 14 %drive continuous 14 %subject matter 14 %managing complex 11 %external stakeholders 11 %business outcomes 11 %scope changes 11 %diverse stakeholders 11 %thought leadership 11 %

How to use this on your resume

Treat the table as a checklist, not a script. Put the skills you genuinely have in your skills section, using the same wording as the posting, and back the top ones with a bullet that shows the result.

Each job posting differs from the average, so compare your resume with the actual ad: paste it into the resume keyword scanner to see which terms you already have and which are missing. The ATS keywords guide explains where to place them so applicant tracking systems read them.

Skip any skill you cannot talk about in an interview; a keyword that falls apart under one question costs more than it gains. For a full layout with these skills in context, see the Social and Community Service Manager resume example. Then prepare for the Social and Community Service Manager interview questions that test them.

Build a social and community service manager resume with these skills

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Social and Community Service Manager resume skills: FAQ

Which skills matter most for a Social and Community Service Manager resume?

In 35 Social and Community Service Manager job postings analysed on October 23, 2026, the most requested skills were Leadership (83 %), Communication (71 %), Collaboration (43 %), Mentoring (34 %) and Accountability (34 %). Lead your skills section with the ones you can back up, and show them in your experience bullets too.

Should I list soft skills on a Social and Community Service Manager resume?

Yes, but prove them rather than list them. 16 of the top 40 skills in these postings are soft skills, led by Leadership (83 % of postings). Show them through results in your bullets, for example a project you coordinated or a process you explained.

Which tools and certifications do Social and Community Service Manager postings ask for?

The tools and certifications named most often were PMP (20 %), Operational Excellence (17 %), Security clearance (14 %) and ERP (9 %). List the ones you have exactly as the posting writes them.

Where does this data come from?

From 35 public Social and Community Service Manager job postings at 30 employers, collected on October 23, 2026 from Greenhouse (26), Lever (5) and Ashby (4). A skill's share is the number of postings that mention it divided by 35. The data is updated quarterly and can be downloaded as a CSV.

Method and data

Source: 35 public job postings for social and community service manager roles (titles such as Program Director, Overnight Program Director, Sr. Program Director III (6783) and Senior Program Director, Strategic Client Delivery) at 30 employers, collected on October 23, 2026 from employer applicant tracking system job boards: Greenhouse 26, Lever 5 and Ashby 4. Employers in the sample include Vivvi Early Learning, Code and Theory, Regional Center of the East Bay, HighRadius, Crestwood Behavioral Health and Paradigm Treatment Centers. A skill's share is the number of postings that mention it divided by 35. Updated quarterly. Download the data: social-community-service-manager-resume-skills.csv (CC BY 4.0). Browse skills for other roles.