Office Clerks, General resume skills and keywords
In 40 Office Clerks, General job postings from 27 employers analysed on October 23, 2026, the most requested skills are Communication (70 %), Attention to detail (47 %), Microsoft Excel (30 %), Microsoft Office (28 %) and Customer service (28 %). Of the top 25 skills, 14 are hard skills, tools or certifications and 11 are soft skills.
Download the full list as a CSV or check your own resume against a posting with the free keyword scanner.
Top 25 skills in Office Clerks, General job postings
| Skill | Share of postings | Type |
|---|---|---|
| Communication | 70 % | Soft skill |
| Attention to detail | 47 % | Soft skill |
| Microsoft Excel | 30 % | Tool |
| Microsoft Office | 28 % | Tool |
| Customer service | 28 % | Soft skill |
| Data entry | 28 % | Hard skill |
| Bilingual | 23 % | Soft skill |
| Scanning | 23 % | Hard skill |
| Interpersonal skills | 20 % | Soft skill |
| Administrative Support | 20 % | Hard skill |
| Organizational skills | 17 % | Soft skill |
| Microsoft Word | 12 % | Tool |
| Printer | 10 % | Hard skill |
| Compassion | 10 % | Soft skill |
| Flexibility | 10 % | Soft skill |
| Teamwork | 10 % | Soft skill |
| Professionalism | 10 % | Soft skill |
| Google Workspace | 7 % | Tool |
| Backup | 7 % | Hard skill |
| Account reconciliation | 7 % | Hard skill |
| Patient-Centered Care | 7 % | Hard skill |
| Collaboration | 7 % | Soft skill |
| Document Management | 7 % | Hard skill |
| SAP | 7 % | Tool |
| Record Keeping | 7 % | Hard skill |
Hard skills vs soft skills vs tools and certifications
Hard skills (9)
- Data entry 28 %
- Scanning 23 %
- Administrative Support 20 %
- Printer 10 %
- Backup 7 %
- Account reconciliation 7 %
- Patient-Centered Care 7 %
- Document Management 7 %
- Record Keeping 7 %
Soft skills (11)
- Communication 70 %
- Attention to detail 47 %
- Customer service 28 %
- Bilingual 23 %
- Interpersonal skills 20 %
- Organizational skills 17 %
- Compassion 10 %
- Flexibility 10 %
- Teamwork 10 %
- Professionalism 10 %
- Collaboration 7 %
Tools and software (5)
- Microsoft Excel 30 %
- Microsoft Office 28 %
- Microsoft Word 12 %
- Google Workspace 7 %
- SAP 7 %
Keyword phrases recruiters use
Multi-word phrases that recur across these office clerks, general postings, with the share of postings that use each one.
How to use this on your resume
Treat the table as a checklist, not a script. Put the skills you genuinely have in your skills section, using the same wording as the posting, and back the top ones with a bullet that shows the result.
Each job posting differs from the average, so compare your resume with the actual ad: paste it into the resume keyword scanner to see which terms you already have and which are missing. The ATS keywords guide explains where to place them so applicant tracking systems read them.
Skip any skill you cannot talk about in an interview; a keyword that falls apart under one question costs more than it gains. For a full layout with these skills in context, see the Office Clerks, General resume example. Then prepare for the Office Clerks, General interview questions that test them.
Build a office clerks, general resume with these skills
Start in the editor, tailor your bullets to the job you want and download an ATS-friendly resume.