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Loan Officers resume skills and keywords

In 42 Loan Officers job postings from 29 employers analysed on October 23, 2026, the most requested skills are Communication (71 %), NMLS (64 %), Underwriting (55 %), Customer service (52 %) and Mortgage Lending (50 %). Of the top 35 skills, 22 are hard skills, tools or certifications and 13 are soft skills.

Download the full list as a CSV or check your own resume against a posting with the free keyword scanner.

Top 35 skills in Loan Officers job postings

Skills requested in 42 Loan Officers job postings, by share of postings
SkillShare of postingsType
Communication71 %Soft skill
NMLS64 %Certification
Underwriting55 %Hard skill
Customer service52 %Soft skill
Mortgage Lending50 %Hard skill
Loan Origination48 %Hard skill
CRM43 %Hard skill
Attention to detail40 %Soft skill
Housing31 %Hard skill
Cold calling24 %Hard skill
Relationship building24 %Soft skill
Prospecting24 %Hard skill
Interpersonal skills21 %Soft skill
In Microsoft Office Suite21 %Tool
Customer Experience19 %Hard skill
Leadership17 %Soft skill
Business development17 %Hard skill
Self-motivated17 %Soft skill
Time Management17 %Soft skill
Encompass17 %Hard skill
Microsoft Excel17 %Tool
Pipeline management14 %Hard skill
Microsoft Outlook14 %Tool
Microsoft Word14 %Tool
Collaboration14 %Soft skill
Accountability12 %Soft skill
CPA12 %Certification
Microsoft Office10 %Tool
State license10 %Certification
Mentoring10 %Soft skill
Relationship Management7 %Hard skill
Community Engagement7 %Hard skill
AI Tools7 %Tool
Growth mindset7 %Soft skill
Adaptability7 %Soft skill

Hard skills vs soft skills vs tools and certifications

Hard skills (13)

Soft skills (13)

Tools and software (6)

Certifications and licenses (3)

Keyword phrases recruiters use

Multi-word phrases that recur across these loan officers postings, with the share of postings that use each one.

active nmls 45 %referral partners 40 %fair lending 31 %safe act 31 %realtor/builder 29 %sales goals 26 %sales meetings 26 %referral network 26 %nmls registration 24 %respa ecoa 24 %referral sources 17 %lending regulations 17 %through closing 14 %resolve issues 14 %federal laws 14 %

How to use this on your resume

Treat the table as a checklist, not a script. Put the skills you genuinely have in your skills section, using the same wording as the posting, and back the top ones with a bullet that shows the result.

Each job posting differs from the average, so compare your resume with the actual ad: paste it into the resume keyword scanner to see which terms you already have and which are missing. The ATS keywords guide explains where to place them so applicant tracking systems read them.

Skip any skill you cannot talk about in an interview; a keyword that falls apart under one question costs more than it gains. For a full layout with these skills in context, see the Loan Officers resume example. Then prepare for the Loan Officers interview questions that test them.

Build a loan officers resume with these skills

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Loan Officers resume skills: FAQ

Which skills matter most for a Loan Officers resume?

In 42 Loan Officers job postings analysed on October 23, 2026, the most requested skills were Communication (71 %), NMLS (64 %), Underwriting (55 %), Customer service (52 %) and Mortgage Lending (50 %). Lead your skills section with the ones you can back up, and show them in your experience bullets too.

Should I list soft skills on a Loan Officers resume?

Yes, but prove them rather than list them. 13 of the top 35 skills in these postings are soft skills, led by Communication (71 % of postings). Show them through results in your bullets, for example a project you coordinated or a process you explained.

Which tools and certifications do Loan Officers postings ask for?

The tools and certifications named most often were NMLS (64 %), In Microsoft Office Suite (21 %), Microsoft Excel (17 %), Microsoft Outlook (14 %), Microsoft Word (14 %) and CPA (12 %). List the ones you have exactly as the posting writes them.

Where does this data come from?

From 42 public Loan Officers job postings at 29 employers, collected on October 23, 2026 from Greenhouse (26), Lever (12) and Ashby (4). A skill's share is the number of postings that mention it divided by 42. The data is updated quarterly and can be downloaded as a CSV.

Method and data

Source: 42 public job postings for loan officers roles (titles such as Mortgage Loan Originator, Mortgage Loan Officer, Loan Originator and Loan Officer / Relationship Manager) at 29 employers, collected on October 23, 2026 from employer applicant tracking system job boards: Greenhouse 26, Lever 12 and Ashby 4. Employers in the sample include First Western, Sage Home Loans Corporation, Regent Bank, First National Bank of America, LendingTree and Capital Bank. A skill's share is the number of postings that mention it divided by 42. Updated quarterly. Download the data: loan-officers-resume-skills.csv (CC BY 4.0). Browse skills for other roles.