Senior Software Engineer, Infrastructure at Assort Health

BUILDING HEALTHCARE THAT REMEMBERS

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 285 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

ABOUT THE ROLE

As an Infrastructure Engineer at Assort Health, you'll be a key member of the team building and scaling the infrastructure that powers our AI-driven healthcare platform. You'll own the systems, automation, and tooling that enable our engineering teams to ship safely and reliably — from CI/CD pipelines and infrastructure-as-code to deployment automation and developer productivity tools. Your work will directly impact how quickly we can deliver value to patients and healthcare providers, ensuring our voice AI agents and platform services run smoothly at scale. We expect you to be hands-on and pragmatic: building automation that eliminates toil, improving deployment workflows, and collaborating closely with engineering teams to unblock them and accelerate delivery.

WHAT YOU'LL DO

You'll be responsible for building and maintaining the infrastructure, tooling, and automation that enables our engineering team to ship fast and safely. Your primary focus will be on CI/CD pipelines, infrastructure automation, and developer productivity, while also contributing to reliability and operational excellence. Your scope might include:

- Design, build, and maintain CI/CD pipelines, streamlining build, test, and deployment workflows to enable fast, safe releases

- Own infrastructure as code practices using tools like Terraform.

- Scale our infrastructure to support rapid growth: design and implement autoscaling strategies, optimize resource utilization, and ensure our platform can handle increasing traffic and workloads as we expand to new healthcare systems and patient populations

- Build and maintain internal developer tools and platforms that improve engineering velocity and reduce friction

- Manage cloud infrastructure across environments including compute, networking, storage, databases, and third-party integrations

- Plan and execute capacity planning initiatives, ensuring infrastructure stays ahead of demand while maintaining cost efficiency

- Implement and maintain observability tooling (metrics, logging, tracing, dashboards, alerts) to support both development and operations

- Reduce operational toil through automation: automate repetitive tasks, build self-service tooling, create automated remediation workflows

- Support incident response and participate in on-call rotation, contributing to postmortems and implementing preventive measures

- Optimize cloud costs and resource utilization through monitoring, right-sizing, and automation

- Ensure security and compliance requirements are embedded in infrastructure and deployment processes

WHAT WE'RE LOOKING FOR

- Experience building and maintaining production infrastructure (3+ years in DevOps or infrastructure engineering roles)

- Deep familiarity with cloud platforms

- Strong experience with Terraform

- Proven track record building and maintaining CI/CD pipelines

- Experience with Kubernetes

- Understanding of networking, security, and cloud architecture best practices

- Strong automation mindset — you see manual work as a problem to solve

- Good communicator and collaborator who enjoys enabling other engineers

BENEFITS & PERKS FOR ASSORTIES

- 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

- 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

- 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

- 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

- 🏖 Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it.

- 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

- 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

- 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

- 👵 401(k) – Build your retirement savings.

HOW WE WORK & WHAT WE VALUE

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com http://assorthealth.com email address.